Return Policy & Refunds

  • What if it doesn't work for me? How do I process a return?

    What if it doesn't work for me? If you find that our products are not helping you out or you simply don't need or want them anymore, you can return them for a full refund if you are within our 60-day return window. We offer a 60-day money-back guarantee on the purchase of the Mark and the Range,...
  • My product is broken or defective. Can I exchange it for a new one?

    Yes, please reach out to us at warranties@alethahealth.com and share additional information or pictures as to what happened to your product. Our team will assist you and provide instructions on how to return your product and receive a replacement.